Send Large Files to Customers

Just imagine the situation, you have just finished preparing a PowerPoint presentation and you want to send a copy to one of your clients. So you zip the presentation up and email to your customer, along with a message telling them that they need to unzip it.

A couple of minutes later you find the message in your inbox, along with a message from the clients email system stating that they don’t accept large emails. Now what are you going to do! You promised the client that you were going to email them the information and now you can’t get it to them.

Why does this happen?

Lots of companies set file size limits on email, so that their system doesn’t get clogged up with large files being sent back and forwards. Exchange allows you to set several different limits, a default maximum send size, a default maximum recieve size and then override sizes for specific people – like the MD. So how are we going to get round the problem?

What are the different ways of getting round the problem?

1. We could just increase the maximum file size that we can send, that should work. – As you can see from this case we were able to send the email, it was the clients system that rejected the email due to a policy set by their System Administrator.
2. We could copy the presentation to CD and pop it in the post. – Not a very quick solution nor a particularly Green solution, but it would work.
3. We could use a service like ‘YouSendIt’ www.yousendit.com

YouSendIt

YouSendIt is designed specifically so people can send large files to customers. YouSendIt has  couple of different services with different costs varying from Free to $30.00 a month.

• Lite – Basically a free option for occasional use – max file size of 100MB
• Pro – $10.00 a month with a max file size of 2GB per download
• Business Plus – $30.00 a month same sizes as Pro but designed for teams of users.

The full details are on the YouSendIt website.

They even have plug-ins for Outlook, so that if you try to attached a file greater than a specific size it will automatically upload the file to your YouSendIT account and put the download link in the email, so you don’t have to think about it or change the way that you work. https://www.yousendit.com/outlook-plugin 

How YouSendIT enables you to Send Large Files

Easily select and send your large file, or document, quickly and easily by uploading it through a web browser, from your desktop or right from within your favorite application such as Microsoft Outlook. If you use the Outlook integration, then even if you ‘attach’ the file to your email it will actually be sent via YouSendIt 

The YouSendIT system store your file(s) securely on the YouSendIT servers and then sends an email to your recipients containing a YouSendIt link for them to click on and quickly and easily download the file.

Your recipient receives the email notification, clicks on the link in the email and downloads the file. Done!

Green Business

Help to make your business a Greener, more efficient, Business by cutting out the need for Couriers, CD’s etc. By using a service like YouSendIT to send large files and documents you can also improve the turn around time to customers as well as saving money and reducing the Carbon Foot print of your business.

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