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Microsoft System Center

OpsMgr Cumulative Update 4

This article contains a description of all changes in Cumulative Update 4 (CU4) for Microsoft System Center Operations Manager (SCOM) 2007 R2.

Cumulative Update 4 for SCOM 2007 R2 includes all previous cumulative updates for SCOM 2007 R2 and includes all cross-platform updates.

Note: Any cross-platform changes for this update and for future updates are no longer described in a separate Microsoft Knowledge Base (KB) article.

Cumulative Update 4 for SCOM 2007 R2 resolves the following issues:

  • The Performance and Resource Optimization (PRO) Tips feature does not function correctly after you install Cumulative Update 3 for SCOM 2007 R2.
  • The Alert view does not work correctly when the source of an alert contains both monitors and rules.
  • The event description is not collected by the Azure management pack. To resolve this issue, build the Windows Azure application by using Windows Azure SDK 1.3.
  • The monitoring host process may stop responding on a computer that is running on Windows Server 2003 Service Pack 2 (SP2).
  • The performance of the Diagram view is slow if a user role is in the scope of many groups.
  • In the web console properties for an alert, the hyperlinks on the Knowledge tab are not active.

Cumulative Update 4 for SCOM 2007 R2 adds the following features:

  • SQL Server 2008 R2 database upgrade support
  • Automatic recovery for Health Service in a SQL Server failure scenario

    By default, this feature is not enabled. For more information about how to enable this feature, see the “Automatic recovery of Health Service in a SQL Server failure scenario” section.

Download Cumulative Update 4 for SCOM 2007 R2

To download Cumulative Update 4 for SCOM 2007 R2, visit the following Microsoft Download Center webpage:

Note: If you do not have Cumulative Update 3 for SCOM 2007 R2 installed, you must download the latest management packs for monitoring Linux and UNIX computers before you apply Cumulative Update 4 for SCOM 2007 R2. To do this, visit the following Microsoft webpage:

Operations Manager MVPWhat is an MVP?

Every year Microsoft award Most Valued Professional (MVP) Status to a select number of professional consultants for their contributions to the product and the product community. Microsoft award MVP Status in the different products selecting the people who are not only knowledgeable in a product, but who also contribute to the product community and help other users.

Since the early 1990s, Microsoft has recognised the inspiring activities of MVPs around the world with the MVP Award. MVPs freely share their deep knowledge, real-world experience, and impartial, objective feedback to help people enhance the way they use technology. Of more than 100 million users who participate in technology communities, around 4,000 are recognized as Microsoft MVPs. You cannot take an exam to become an MVP, it is an award by Microsoft to recognise the skill of the individual and their knowledge of and commitment to a product.

There are MVP’s for most of the Microsoft Products, including Exchange, System Center Operations Manager (SCOM), Windows 2008 etc.

What is an Operations Manager MVP?

An Operations Manager MVP is a professional who is highly skilled in all of the aspects of Microsoft System Center Operations Manager. They will have been selected by Microsoft as someone who is worthy of the award, this is not something that you can, apply for, buy, or pass an exam for.

How Many Operations Manager MVP are there?

Worldwide there are 32 Operations Manager MVP and of the 32 Operations Manager MVP only 4 of them are based in the UK.

More About Graham Davies, Operations Manager MVP

Graham Davies Operations Manager MVPGraham has been working with Operations Manager since before it was acquired by Microsoft in 2000, whilst he was at NetIQ.  Graham also carried out some of the initial training for Microsoft UK on Operations Manager, when it was initially acquired by Microsoft.

Graham is the Senior System Center Consultant for AK Computer Services, based out of Hampshire in the South of England. AKCSL are very proud of the fact that Graham has been recognised by Microsoft as being an Operations Manager MVP for the 2nd year in a row.

Graham runs an System Center Operations Manager Blog and is a Moderator on the Microsoft Operations Manager Forums.

About AK Computer Services Limited

AKCSL - Experts in Microsoft System Center Operations Manager

AK Computer Services (AKCSL) are a consultancy and Microsoft Partner specialising in Microsoft based Systems Management Solutions. They have designed and implemented Systems Management solutions which are monitoring over 25,000 servers worldwide.

AKCSL specialise in the design and implementation of  Operations Manager, System Center Data Protection Manager, System Center Service Manager based solutions for Enterprise Customers. They also provide solutions for the Remote Monitoring of Customer Operations Manager Implementations.

AKCSL have designed and implemented systems for Customers as diverse as: Building Societies, The Coastguard, Banks, Engineering and Construction companies and Health Insurance companies.

For more details about AKCSL please visit the website at www.akcsl.com or call us on +(44)1489-897760. If you have an technical issue that you want to discuss with an Operations Manager MVP then give Graham a call.

System Center Essentials Computer Discovery Never Finishes

If you have just installed Microsoft System Center Essentials to manage a Small Business Environment one of the first tasks, once the initial installation has completed, is to discover the computers to be managed.

SCE Discovery never completesIf the Computer Discovery process seems to continue forever and never completes, and the screen on the left is displayed forever then its likely that you have a problem with the SQL Server configuration on your SCE database. If this is the case then the System Center Essentials Computer Discovery will run forever and no error messages are generated.

Typically, on a healthy system, the System Center Essentials Computer Discovery will complete in just a couple of minutes and then display the list of computers that are available for you to install a System Center Essentials Agent on. At this point you simply select the computers that you want to install to and continue.

System Center Essentials Computer Discovery

Microsoft list 1 item on the SCE Discovery screen, which relates to the SQL Service Broker. If this is a new SQL Server installation then this will NOT be the problem, as by default SQL Service Broker is enabled.

SCE Service BrokerYou can check that the SQL Server Broker is enabled by following the link that Microsoft provide.

The most likely cause of System Center Essentials Computer Discovery running forever

The most likely cause of your SCE Discovery running forever is that SQL Server is configured to run under an account which does not have permissions to access the network. If your SQL Server is running under either:-

  • Local System
  • A Local User account

Then the System Center Essentials Computer Discovery will run forever.

How to fix a System Center Essentials Computer Discovery

To stop your System Center Essentials Computer Discovery running forever all you need to do is to set SQL Server to run under a domain account, this account does not need to be a Domain Admin, it can be a user level account.

Create yourself a ‘Service Account’ (a domain user account where the password is complex and set never to expire) and then use this account as the account to run SQL Server. Once you have changed the account to be a Domain account you will need to stop and restart SQL Server.

Once SQL Server has been restarted you can re-run your System Center Essentials Computer Discovery which will then complete within just a few minutes.

OpsMgr Cumulative Update 3

Cumulative Update 3 (CU3) for Microsoft System Center Operations Manager (SCOM) 2007 R2 is now available. This update also includes Cumulative Update 3 for Cross-Platform Components (KB2222955).

If using PRO Integration, please see the Update below.

Whats included in Cumulative Update 3

Cumulative Update 3 (CU3) for Microsoft System Center Operations Manager (SCOM) 2007 R2 includes all preceding cumulative updates for System Center Operations Manager 2007 R2. Additionally, Cumulative Update 3 resolves the following issues:

  • Feature addition: Azure Application Monitoring
  • Feature addition: Parameter Extraction in Web Application Synthetic Transactions
  • Some ACS reports do not work as expected in Windows Server 2008
  • SCOM 2007 SP1 Reports do not run after a shared Data Warehouse is upgraded to SCOM 2007 R2
  • The SDK Services stops working due to an unhandled exception, and the operations console becomes unresponsive
  • Multi-selection in the alert view is not maintained during a view refresh
  • The operations console stops working when creating an override on the cluster resource group monitor
  • When Agentless Exception Monitoring (AEM) is set up to use SharePoint, reports from Watson are blocked
  • The Operations Manger Console stops working when a high number of instances of State Views or Alert Views are left open for extended durations
  • Upgrading MPs that include new properties may not recreate views correctly
  • The total transaction response performance counter in URL monitoring is not accurate
  • MPs with empty knowledge elements cannot be imported in Operations Manager 2007 R2
  • Monitoringhost.exe does not work reliably on Windows 2003 SP2 X64 Domain Controllers
  • Alerts using the “Specific Time Period” criteria are not included during automatic alert view refresh
  • ACS forwarders with 15 character names in workgroups are unable to communicate with the ACS collector
  • Language packs authored for a previous version of an MP cannot be imported once an updated MP is released
  • Language Pack import fails if the MP contains strings which are not contained in the English Management Pack
  • Generic performance reports consume a large amount of temporary database space and can fail for Windows Server 2003 Computer Groups
  • When using a remote console the notification wizard does not work in certain situations
  • The SDK service may stop working due to an arithmetic overflow error in very rare circumstances
  • The notification scheduler does not compensate correctly for different time zones

Full details of Cumulative Update 3

Full details of Cumulative Update 3 for System Center Operations Manager 2007 R2, visit the following Microsoft Web site at http://support.microsoft.com/kb/2251525/. So if you are using OpsMgr to manage your Window and Linux infrastructure go to the Microsoft website and get your copy of Cumulative Update 3.

Update on Cumulative Update 3

Just came across this update on CU3 on Graham’s System Center Blog If you use PRO Tips read this before you update to CU3, as PRO will stop working.

OpsMgr Cumultive Update 4 Now available, read the details on ComputerSpot.

Secure Vantage Launch Audit Manager 2010

Secure Vantage - Audit Manager 2010Secure Vantage have launched the latest update to their, highly successful, Security Compliance Audit Reporting Management Pack for Microsoft System Center Operations Manager (OpsMgr).

Secure Vantage Audit Manager 2010 leverages the underlying Microsoft Audit Collection Services (ACS), which is part of OpsMgr. It also provides facilities to manage the ACS infrastructure. Secure Vantage fully integrates with System Center Operations Manager 2007 R2 and the OpsMgr security model.  Secure Vantage Audit Manager  then extends the ACS components to provide facilities for:-

  • Audit Collection Archiver
  • Audit Collection Manager
  • Compliance Reports (See the list below for supported Regulations)
  • Real Time Security Alerts
  • Security Console
  • Security Forensic Analysis of ACS information
  • Syslog Gateway to get information into ACS

If you use OpsMgr within your business and need to to report on Security Events then take a look at Secure Vantage Audit Manager 2010 and see how it can help your business with Security Audit and Complaince.

Secure Vantage Background

Secure Vantage - Audit Manager 2010 SummarySecure Vantage Technologies (SVT) provides IT Security Auditing solutions helping enterprises meet their specific IT compliance and regulatory requirements. SVT understands that IT GRC is an issue that most enterprises presently face, especially as laws and regulations are changing and new laws are being passed to ensure greater transparency and safety in our global economy. More importantly, SVT also understands that for these very enterprises this will mean more money, more time and more resources spent doing something that isn’t directly related to their core competency.

Secure Vantage Technology’s Audit Manager 2010 can help your company to reduce the time and resources you spend in the IT security auditing process, thus helping you meet your deadlines and save money in the process. Based upon industry best practices and expert guidance, our certified auditor-led Audit Assist program is designed to eliminate the risks associated with preparing for external audits by ensuring the proper technical controls and corporate policies are in place.

Supported Regulations: NERC, NIST, DS-484, Sarbanes-Oxley (SOX), HIPAA, ISO, COBIT, PCI DSS and FISMA.

Next Steps with Secure Vantage

To learn more about how Secure Vantage can help your enterprise with its it security auditing process, please contact the UK Secure Vantage Partner AK Computer Services.

Provance IT Asset Management for Service Manager

IT Asset Management Pack for Microsoft System Center Service Manager 2010

Provance have recently announced version 1.1 of their successful IT Asset Management MP for Microsoft Service Manager.

What does the IT Asset Management Pack do?

The Provance IT Asset Management Pack is a Process Management Pack that runs within Microsoft System Center Service Manager 2010 to provide Software and IT Asset Management. The supplemental capability provided by the Provance IT Asset Management Pack allows Microsoft System Center customers to take control of IT costs, improve IT Service Management efficiency and reduce security and compliance risks.

The Management Pack extends Microsoft System Center Service Manager with additional functionality to manage the financial, contractual and organisational information necessary to support Software Asset Management, License Compliance, IT Asset Life Cycle Management, and more cost-effective and efficient IT Service Management.

What is New in the IT Asset Management MP from Provance?

Highlights include of version 1.1 of the IT Asset Management Pack include:

  • Support for the new Microsoft System Center Service Manager Authoring Console, which allows you to create new or modify existing data, forms and automated workflows that work with the Provance IT Asset Management Pack
  • Export of data to CSV files from Views and Searches for viewing and manipulation in Excel
  • Editing of multiple hardware or software assets
  • Enhanced financial management including tracking of hardware asset cost events and currency conversion against specified base rates
  • New views of relationships between hardware, software, contracts and users
  • Assignment of software purchases and software license keys to specific users and hardware assets
  • Additional reports for forecasting, reconciliation and time-based trending

IT Asset Management Pack – Evaluation Download

You can find more details of the IT Asset Management Pack for Service Manager on the AKCSL website, where you can download your free evaluation copy.