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Archive for April 2011

What is Concept?

Cobase - Concept design database for building projects

Concept, from Cobase, is a Cloud Service for building projects. It enables project owners, managers, architects, engineers and contractors to capture and communicate their ideas, live and in real-time.

How can Concept help with Building Projects?

Concept has a separate user interface for each of the fifteen engineering disciplines. Specifically designed menus enable each engineer to enter design data about each room within a building and to compile detailed inventories of individual functions and components.

The Concept life-cycle system records and processes every project requirement through a multi-stage approval sequence, from its conception, through to construction and final hand-over.

Concept is multi-language, enabling users from different countries to collaborate seamlessly on international projects

Find out more about Cobase

You can find out how you can start using Cobase Concept within your building projects or architectural practice by going to the Cobase website at www.cobase.eu

Do you get an error when you try to open attachments in Outlook?

I had a situation last week where a customer couldn’t open .tiff attachments direct from Outlook, however if they saved the attachment first they could open it. The customer was using SBS 2003 and the attachments were inbound faxes, so we needed to fix it for them. Double clicking on the, saved, .tif file allowed them to open attachments so I knew that the File Associations were set correctly, as the .tif file opened correctly in Windows Photo Gallery.

File Associations
File Associations

You can check the File Associations in Control Panel > Default Programs > Set Associations

Why can’t I open attachments in Outlook?

When you try to open attachments in Outlook, in the background, Outlook makes a temporary copy of the file in a Secure Temp Folder, a sub-folder of the Temporary Internet Files Folder. In most cases the problem is that Outlook can’t create the temporary file. Occasionally this will be because you don’t have permissions to the temporary folder, but more often than not its because there are too many files in the folder. In this case all we need to be to enable you to open attachments from Outlook again is to delete the old files from the sub-folder.

Fix to allow you to Open Attachments in Outlook

The sub-folder name Outlook creates  in the Temporary Internet Files folder is random.

In Outlook 2007 and Outlook 2010, this folder is called Content.Outlook and then has a sub-folder which is named with with random numbers and letters. By default, you can’t simply browse to the folder to clean it out, finding the Temporary Outlook Folder can still be accomplished in  couple of simple steps though.

Find the Outlook Temporary folder

The folder location, for the Outlook Temporary Files, is stored in the registry in the following key;

Outlook 97 HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
Outlook 98 HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
Outlook 2000 HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
Outlook 2002/XP HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
Outlook 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
Outlook 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security
Outlook 2010 HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security

Outlook Secure Temp Registry Key

Get to the folder

Outlook SecureTemp Key

  1. Double click on the OutlookSecureTempFolder registry key to open it
  2. Select the Value Data and Copy the path from the key.
  3. Open Windows Explorer
  4. Paste the address in the Address Bar and press Enter
  5. This will now open the SecureTemp Directory and display the contents
  6. You can now select the files and delete them

The SecureTemp directory should normally be cleared when you exit Outlook, so if you don’t regularly shut Outlook Down then you may come across this problem.

Check that you can now open attachments from Outlook

Lookout mobile security catches car thieves

Its a US video, so unfortunately has the mandatory 15 second  commercial at the beginning, but is well worth watching to see how Lookout Mobile Security helps in real life.

What is Lookout Mobile Security?

Lookout is a Mobile Security application which works on Blackberry, Android phones and Windows Mobile. Protecting your phone from rogue applications, malware and spyware.  It provides 4 key features.

  • Security from Malware
  • Data Backup
  • Device Management
  • Missing Device – Remote Location and Remote Wipe

In this video Lookout Mobile Security helped to recover a stolen car, which had the owners mobile phone in it. So it has gone beyond the expected use of the application, protecting the data and device from malware and rogue applications.

Free Mobile Security

Lookout Mobile Security comes in 2 flavours:-

  • Free
  • Premium

The table below shows the features in each version of Lookout Mobile Security

Feature Description Free Premium
Security Anti-Virus, Anti-Malware, Anti-Spyware Included Included
Privacy Advisor No Included
Backup Contacts Backup Included Included
Photo, Call History Backup No Included
Restore Data to Existing Phone Included Included
Transfer Data to New Phone No Included
Missing Device Find Phone (Locate & Scream) Included Included
Remote Wipe No Included
Remote Lock No Included
Support Standard Support Included Included
Premium Support No Included

The Premium version of Lookout costs $2.99 a month or $29.99 a year.

Lookout Web Interface

Below is a quick summary image from the Lookout Mobile Security website.

Lookout Mobile Security Web Interface

Get Lookout Mobile Security

You can download Lookout Mobile Security from the Lookout website a www.mylookout.com

Protect your mobile phone with Lookout Mobile Security

SmartStamp – The Problem

The current Release of SmartStamp, from the Royal Mail,  version will not work correctly if you have IE9 installed on your computer. What happens is that the Postage Rate updates will not download.

When you go to print SmartStamp:

  • Checks that the postage rate used matches the current latest update.
  • If SmartStamp finds that there is a later version of the Postage rates it will attempt to to download them.
  • If SmartStamp is unable to download the updates it will not allow you to print any stamps.

SmartStamp is able to correctly access the account details and the account balance, it is just unable to download the postage updates.

SmartStamp Workaround

At the moment the only ‘workaround’ is to stay with EI8.

If you have already upgraded your SmartStamp PC to use IE9 the simplest thing to do is to install a copy of Smart Stamp on another PC which hasn’t yet been upgraded to IE9. You can have multiple copies of SmartStamp all using the same account, as the postal balance is checked every time you print.

Once I have tested any updates from Royal Mail I will post the results. However when I spoke with them today they were unable to say when SmartStamp will support IE9.