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Archive for October 2010

The Constant Contact Guide to Email Marketing

Author: Eric Groves

ISBN: 0470503416

The Constant Contact Guide to email Marketing: What Every Organization Can Learn From the World's Leading Email Marketing CompanyIf you run a small or medium size business then you will be engaged in some form of marketing. Email Marketing is one of the most common forms of marketing, as generally it is low cost and simple to do. There are loads of companies who offer email marketing services, Constant Contact is one of the major players, along with Awebber and Vertical Response.

Whilst this book is targeted at users of Constant Contact it contains a lot of useful information that is applicable to any of the common email marketing platforms. Eric Groves has done a great job of providing a invaluable guide to the art of email marketing.

What is Email Marketing?

Eric Groves and Constant Contact show you how to create high-impact, low-cost email campaigns

Email marketing is an incredibly cost effective way to establish and build relationships that drive business success. But, it can also be a challenge because the inbox is a hostile environment. Whether your email is noteworthy or an annoying waste of your customer’s time depends on your ability to stick to stick the fundamentals of good marketing and authentic relationship building.

The ‘Constant Contact Guide to Email Marketing’ presents best practices and relationship-building principles from America’s leading email marketing firm. With over 280,000 small business and non-profit clients, Constant Contact is constantly testing and learning what works and what doesn’t, and it’s all here. There’s no other email guide on the market that provides this level of comprehensive, practical guidance. Whether you’re starting your own small business or need to grow on a shoestring budget, this book will get you up to speed fast.

The Constant Contact Guide to Email Marketing will demonstrate:

  • Ten email pitfalls that will get your business into trouble
  • Ten things your customers expect you to do
  • The “soft” benefits of email marketing
  • The benefits of using email marketing in combination with other marketing efforts
  • How four types of permissions can make or break your strategy
  • How to build email lists that are valuable and effective
  • How to Create valuable content
  • The benefits of choosing an effective, professional email format
  • How to ensure your emails are delivered, opened, and read

With The Constant Contact Guide to Email Marketing, you’ll learn to avoid the common mistakes of email marketing, give your customers content they love, and combine an effective email marketing strategy with your traditional marketing efforts giving you way more bang for your marketing buck.

What is in The Constant Contact Guide to Email Marketing

The book is laid out in 14 chapters that show you how to make the most of your email marketing campaigns.

  • Acknowledgements
  • Chapter 1 The 40 “Know It or Blow It” Rules of Email Marketing
  • Chapter 2 The Power of Email Relationships
  • Chapter 3 Making Money: The Economics of Email
  • Chapter 4 The Benefits of Permission-Based Email Marketing
  • Chapter 5 Building a Quality Email List
  • Chapter 6 Making Your Email List More Valuable
  • Chapter 7 The Three Rules of Valuable Email Content
  • Chapter 8 Creating Email Content That Leads to Action
  • Chapter 9 Looking Professional: Choosing an Effective Email Format
  • Chapter 10 Making Introductions: Subject Lines, From Lines, and Frequency
  • Chapter 11 Email Filters and Other Delivery Challenges
  • Chapter 12 Tracking and Improving Email Campaigns
  • Chapter 13 Collecting More Feedback with Surveys
  • Chapter 14 Getting Beyond the Inbox
  • About the Author
  • About Constant Contact
  • Index

The Constant Contact Guide to email Marketing: What Every Organization Can Learn From the World's Leading Email Marketing CompanyThis book is full of powerful knowledge which show you how to improve your email campaigns and make sure that you don’t fall foul of privacy and spam regulations.

You can order the Paper copy of the book or download the Kindle Edition direct from Amazon by clicking on the book cover to your left.

I hope that you enjoyed our review of ‘The Constant Contact Guide to Email Marketing’

Get Your Copy of The Constant Contact Guide to Email Marketing

Have you ever wondered ‘Is my Website Effective?’

The Website Grade for www.computerspot.co.uk!

Having spent a lot of time and money on your website you probably look at the Google Analytics and think, ‘Is my Website Effective’? What do I need to do in order to make it more effective and to get more traffic. There are lots of people who do Search Engine Optimisation (SEO) who will tell you that they can get you to the top of Google.

The other week I came across Website Grader which gives your website a grade, between 0 and 100, to tell you how effective it is. The icon the the left shows the current grade, or effectiveness, of www.ComputerSpot.co.uk – it was 80% effective when I first came across WebsiteGrader. So you can see that by using the information in the Grader Report I have been able to improve the grade of ComputerSpot in a few short weeks and have helped to make my website effective.

Click on the Grade Icon and you can see the latest full report for ComputerSpot.

Is My Website Effective?

At the moment it is OK, it generates some traffic and it does what I wanted it to do, or so I thought. Now I have seen WebsiteGrader it has given me a lot of ideas of simple things that I can do to improve the effectiveness of the site and get more traffic.

At the moment I probably score round about  B-, OK but could improve if he put in some effort. (Sounds very much like my old school reports) So we know that I can do more to make my website effective and generate more traffic, the question is where to start.

How Does WebsiteGrader work?

The people at HubSpot, who run WebsiteGrader, say:

The website www.computerspot.co.uk ranks 514,158 of the 2,971,275 websites that have been ranked so far.

A website grade of 83/100 for www.computerspot.co.uk means that of the millions of websites that have previously been evaluated, our algorithm has calculated that this site scores higher than 83% of them in terms of its marketing effectiveness. The algorithm uses a proprietary blend of over 50 different variables, including search engine data , website structure, approximate traffic, site performance, and others.

So there are things that I can do to make my website effective. The good news is that WebsiteGrader shows you how well you are doing on the different scores that your site has for the 50 different checks that combine to grade the effectiveness of your site.

What do I need to do to make my website effective?

First thing  that you need is good content on your website. You can make your website more effective by including an active Blog, some of the items that add up in the grade of your site include:

  • The number of pages that Google has indexed
  • The Grade of the Blog, this gets run as part of the WebsiteGrader – Yes there is a BlogGrader
  • The frequency of Posts on the site
  • How easy the blog is to read – the simpler the content the better in this case
  • The number of back-links to your posts

Optimise to make my website effective

You still need to use traditional ‘On Page’ Search Engine Optimisation to make sure that when Google finds your web pages it find something that it likes. So that is the stuff that the SEO consultants will keep talking about. This includes getting the Meta data right, using the right keywords and phrases, etc.  All of these techniques will help me to make my website effective in attracting traffic.

If you are using WordPress for your website then plug-ins like SEOPressor and All in One SEO Pack will help you to improve your ‘On Page’ Search Engine Optimisation.

Domain Information to help make my website effective

Where your site is hosted, how long the site has existed and how long your before the domain is due for renewal all impact your website Grade. There isnt much that you can do about how old your domain is, but you can increase the time before your domain registration is due to expire. I hadn’t thought about either of these helping to make my website effective, but they all help.

Backlinks make my website effective

The other traditional item that helps me make my website effective is backlinks. Backlinks are simply links from other peoples websites back to your website. Historically Google used to just count the number of links pointing to your site, now they are much more clever about the use of Backlinks. This takes into account things like:-

  • The ranking of the site that is supplying the Backlinks
  • The domain type that is providing the Backlinks

Social Media helps make my website effective

If you have an active Twitter account that helps improve your website grade. Yes there is a Twitter Grader and this is one area where I need to do more work to improve and make my website effective. So why not go ahead and help by following ComputerSpot on Twitter

Traffic makes my website effective

This one is the obvious thing that will help me make my website effective. The more effective the website the more people will visit it and then it becomes a self fulfilling prophecy. However people will only come back and visit your website again if you keep posting interesting material and keep informing them about the new articles that you have posted, using Twitter, email etc. So just writing good content is not enough to make my website effective, I need to make sure that its found and that people read what has been written.

Human Activity makes my website effective

The way that a webmaster or blogger can quickly and easily see that their blog is a success to by the comments the site receives. Google likes to see activity on a site, so go ahead and leave a comment at the base of this post.

Leaving comments on a site also helps your site, as what you are doing as part of your comment is creating a Backlink to your website.  So when you leave comments on a site you are helping 3 sets of people:-

  1. The visitors to the site – as they get to read your comments
  2. The owner of the site – as they get the activity and benefit from your comments
  3. Yourself – as your website now has another Backlink to it and Backlinks are a good thing

So when you visit a site and read an article go ahead and leave a comment and help everyone, including yourself.

So is my Website Effective?

You can see that WebsiteGrader will help you to see where your site is falling down and what you need to do in order to improve your site. Take a look at WebsiteGrader and enter your website details and see if you can get benefit from the Free Report.

If after looking at the report you know that your website needs some optimisation and traffic generating work then I suggest that you talk to my friend Raglan Tribe over at Clockwork Sales. After all WebsiteGrader just shows you how good a job you have done, it won’t necessarily tell you how to fix everything. You still need a good SEO consultant and Internet marketeer to do that.

Whilst all of the above are important the key thing that I can do to make my website effective is to provide regular good content, so that you keep coming back.

Windows 7 Inside Out Book/CD Package

Windows 7 Inside Out Book/CD Package

ISBN Number 0735626650

Authors: Ed Bott; Carl Siechert; Craig Stinson

This book continues the well known Inside Out Series from Ed Bott and Carl Siechert. These authors take a technical subject and make it readable, whilst still keeping the value in the book. If you already use  Windows 7 and you’re beyond the basics, then this book will provide deep insights into the inner workings of Windows 7.  This highly organised reference book is packed with hundreds of time saving solutions, trouble shooting tips, and workarounds. Using the knowledge gained from Windows 7 Inside Out will help you to get the most out of your computer. Discover how the experts tackle Windows 7  and challenge yourself to new levels of mastery!

At a high level Windows 7 Inside Out will:

  • Compare the features and capabilities of each of the Windows 7 editions
  • Show you how to configure and customise your Windows 7 implementation using the advanced setup options
  • Demonstrate the best way to manage files, folders, and media libraries
  • Show you how to set up a wired, or wireless, network and manage shared resources
  • let you find out the best way to administer user accounts, passwords, and logons to help secure and control access to resources
  • Explain the Internet Explorer 8 settings and help you to understand the differences between the security zone types
  • Show you how to master Microsoft Security Essentials to protect your PC against viruses, worms, malware  and spyware
  • Discuss how to troubleshoot problems and fine-tune your computer performance
  • Let you automate routine maintenance tasks with scripts and other tools

Its not a lightweight book, at over one thousand pages,  but it never seems to be heavy going or overly complex. Even when attacking complex subjects, which delve into the Windows Registry, the book remains informative and readable.

Summary of the chapters included in Windows 7 Inside Out

Whilst Windows 7 Inside Out has 26 Chapters the book is divided up into 6 sections, looking at the high level topics. This allows you to focus in on a specific topic area, without having unwieldy huge chapters.

Windows 7 Inside Out – Part 1 Getting Started

  • Chapter 1: What’s New in Windows 7
  • Chapter 2: Installing and Configuring Windows 7
  • Chapter 3: Obtaining Help and Support
  • Chapter 4: Personalising Windows 7
  • Chapter 5: Adding, Removing, and Managing Programs
  • Chapter 6: Using Internet Explorer 8
  • Chapter 7: Adding Windows Live Programs and Services

Windows 7 Inside Out – Part II: File Management

  • Chapter 8: Organizing Files and Information
  • Chapter 9: Using Windows Search
  • Chapter 10: Advanced File Management
  • Chapter 11: Backup, Restore, and Recovery

Windows 7 Inside Out – Part III: Digital Media

  • Chapter 12: Playing and Organizing Digital Media Files
  • Chapter 13: Sharing and Syncing Digital Media
  • Chapter 14: Using Windows Media Center

Windows 7 Inside Out – Part IV: Security and Networking

  • Chapter 15: Security Essentials
  • Chapter 16: Managing User Accounts, Passwords, and Logons
  • Chapter 17: Setting Up a Small Office or Home Network
  • Chapter 18: Sharing and Managing Network Resources
  • Chapter 19: Fixing and Tweaking Your Network

Windows 7 Inside Out – Part V: Tuning, Tweaking, and Troubleshooting

  • Chapter 20: Tuning Up and Monitoring Performance
  • Chapter 21: Performing Routine Maintenance
  • Chapter 22: Using Advanced System Management Tools
  • Chapter 23: Troubleshooting Windows Errors and Crashes

Windows 7 Inside Out – Part VI: Windows and Your PC

  • Chapter 24: Setting Up and Configuring Hardware
  • Chapter 25: Managing Disks and Drives
  • Chapter 26: Using Pen, Touch, and Voice Input, Windows 7 Editions at a Glance, Working with the Command  Prompt, Index to Troubleshooting Topics

In addition to the printed version of the book you also get a CD as part of the Package. This allows the authors to include additional material in Windows 7 Inside Out.

What is included on the Windows 7 Inside Out CD

The CD included as part of the Windows 7 Inside Out Package includes:

  • Fully searchable eBook version of Windows 7 Inside Out
  • Downloadable Windows gadgets along with other tools for customising Windows 7
  • Insights direct from the Microsoft product team on the official Windows 7 blog
  • Links to the latest security updates and products, demos, blogs, and user communities

Overall Windows 7 Inside Out is an excellent read, Messrs Bott, Siechert  and Stinson have another hit book to add to the Inside Out Series. Find out more about Windows 7 Inside Out and order your copy today, or take a look at the available Windows 7 Training courses.

Advantages of VoIP for BusinessIs VoIP the right way to go for a new business?

If you are starting a new business venture should you use VoIP for business phone calls? All businesses need to be able to make and receive calls, so if you run a business then you are going to have some form of phone system. When you start a small business venture you are going to need a phone number. At this point you have a couple of options as to what you are going to do, these include:-

  1. Get a new analogue phone line for your business
  2. Buy a mini-PBX and get an ISDN2 line
  3. Use your home phone to start with
  4. Use your Mobile phone
  5. Use a Hosted VoIP for Business provider

All of the options above will work, to one extent or another, but you need to consider your plans for your business in order to decide if VoIP for Business is the way to go for your new business venture.

The reasons for using VoIP for Business Telephony

Where are you going to work from?

If you are just starting a new business, unless you are lucky enough to have some financial backing, then you are probably going to start by running your business from home, to keep the overheads down.

VoIP for Business for the Home Worker

In this case its unlikely that you are going to want to get an additional line at home, neither do you really want to advertise your home phone number as part of your business material. If you already have an ADSL line at home then you can use VoIP for Business, with very little additional costs. The benefit here is that you now have a separate phone number for your business that will move with you as you out grow the home office.

VoIP for Business for an Office Worker

As your small business expands and you move into an office, or use a serviced office,  you can quickly expand by adding additional phones. You still have the same central ‘Office’ number but now can have hunt groups, auto-attendants, departmental numbers and Direct dials. The system continues to grow with your business, you just add phone when you need them.

VoIP for Business for Multi Office Companies

If you have multiple offices the a hosted VoIP for Business solution is an ideal and cost effective option for you. All of the calls between your offices will be Free, assuming that you have chosen the right VoIP for Business provider.  You can have hunt groups across the locations, so if everyone in one office is busy the calls can be answered where there is spare capacity.

If you have home workers the a good VoIP for Business solution is essential, as this will allow your home workers to be part of the office phone system. Allowing them to make and receive calls at home, but appear to be in the office as far as everyone is concerned.

Advantages of Hosted VoIP for Business

There are many advantages of using a hosted VoIP for Business solution, these include:-

  • Number Portability – As your business expands and you outgrow the home office you will start looking for office space. With a hosted VoIP for Business solution you dont need to change your number , or let anyone know that you are moving. Just pick up your VoIP for Business, IP phone, and plug it in to your new ADSL line in the office, its that simple.
  • Unlimited Expansion – As the business grows you can just add additional VoIP for Business phones, you don’t have to worry about outgrowing your PBX.
  • No Major Capital investment – You don’t have to invest in a PBX, the hosted VoIP for Business provider have already done that for you.
  • Free Calls – All calls between your phones, not matter where they are located, are free. With most VoIP for Business suppliers calls between all subscribers of the same service are also free of charge.
  • Low Cost Calls – Most VoIP for Business suppliers provide highly competitive call charges for local, national and international calls.
  • Online upgrades – As your Hosted VoIP for Business solution is a cloud computing service you benefit from new features and functions as the service provider upgrades their infrastructure.
  • Integration – Most Hosted VoIP for Business solutions provide excellent integration with Web applications, Outlook and CRM systems. So you can easily dial your contacts direct from applications like your CRM, or Support, system. You can also see who is calling before you answer the phone, if you have you contacts synchronised.

VoIP for Business is the best phone system for small business

Overall VoIP for Business is the ideal solution for almost any type of business, but especially for a small or medium sized business or sole trader. The call quality is superb these days and it offers a very cost effective and high quality solution, without the need to tie up capital. If you have selected a business grade solution there is every reason to use VoIP for Business.

Who should I use for my VoIP for Business supplier?

In the UK we can provide one of the most cost effective VoIP for business solutions. To find out more about VoIP for Business in the UK contact SystemAssure and we can show you Voiplicity in action.

What is a good Password?

Put simply a good password for your computer is one that you can remember easily and that no one else knows, or can work out. So it needs to be both a secure password and memorable.

What do we need to do to ensure that we have a good password?

There are several rules that we can use to ensure that our passwords are not easily guessed, these include:-

  • Don’t use names
  • Don’t use days of the week or months
  • You should include some non alphabetic characters in your password (numbers and or symbols)
  • A password needs to have a minimum of 5 characters, preferably 8 or more, in order to make it more difficult to crack
  • It shouldn’t be the same as other passwords that you use
  • It shouldn’t be so complex that you have to write it down to make sure that you can remember it

So it can be easy to generate complex good passwords, to be honest that’s the easy part, almost anyone can create a complex password. The challenge is remembering the password.

Good Passwords and Social Engineering

Social engineering is a strange term but basically it refers to using what you know about people to work out what their passwords are. If you know that someone’s favourite football team is Liverpool then its amazing how simple it can be to guess their password, even bearing in mind our complexity guidelines above. So the obvious passwords are:-

  • L1verp001 (L one verp zero zero one)
  • Liverpool01 (Liverpool zero one)
  • 1iverp001 (one iverp zero zero one)

This shows why you shouldn’t use real words as part of your password, if you do it will never be a good password, as it will be simple for the Social Engineer to crack.

Good Passwords and Shoulder Surfing

If you have a good password you still need to type it into your computer to access your on-line banking site or Facebook etc. Shoulder Surfing is the term for gently looking over someone’s shoulder as they type in their password, as you slowly cruise past them. If its a complex password you probably recite it to your self as you slowly type it in or read it off  from your list, hopefully not written under the keyboard of your computer.

I have a good password now what?

Now that we know that our password is good what should you do to make sure that our data stays secure?

The first thing is make sure that you don’t use the same password everywhere. Some information is more important than other information, so you wouldn’t want to use the same password for you on-line banking as you do for your Facebook or LinkedIn account.  That brings us to the next problem, if you have too many different passwords you can’t remember them all, so what do people do, that’s right they get written down somewhere.

Lots of people store passwords as ‘phone numbers’ against contacts in an address book. i.e. Barclaycard 0207-54663 where the phone number is the password they they use to access the Barclaycard website. The slightly more ‘High Tech’ equivalent is to store them as a contact in your mobile phone, but its still just as obvious.

Keep that good password safe

You complex good password needs to be kept safe and secure. That means that you shouldn’t write it down, I don’t know about you but my memory just isn’t that good. I need to keep a copy of the passwords that I use stored somewhere. I use RoboForm a secure password application, to hold all of my good passwords, that way if I can’t remember a specific good password then I only need to remember one, very, complex password in order to get to my password store.

Take a look at RoboForm and you never need remember another password again. There are even versions of RoboForm for your mobile phone (iPhone, Android, etc), so you can keep  your passwords secure on the one device everyone always has with them.

RoboForm password security and generate good passwords

You can use the FREE version of RoboForm forever completely free of charge. You can go to the RoboForm website at www.roboform.com or download it direct from ComputerSpot. Using an application allows you to keep all of your passwords in one place, keep them secure and it allows you to use complex passwords without the headache  of having to remember them all. One of the joys of Secure Password Stores is not having to remember passwords when you visit websites, a prompt will pop up asking if you want to use the stored password.

There are lots of Secure Password Store applications if you don’t like RoboForm, just search with Google and choose your own favourite application to store your good password.

Outlook emailEmail Signature in Outlook

You can create an email signature for your email footer that include text, images, a logo. For more information on how to create an email signature, see Create an email signature with Outlook. Once you have the email signature created you then need to make sure that Outlook uses the appropriate signature.

Signatures can be added to the email footer automatically or you can manually select the specific signature that is appropriate for the person you are sending the email to.

Automatic or Manual email signature?

Your email signature can automatically be added to outgoing messages, or you can manually add the signature to only the messages that you choose.

Automatically insert an email signature in all new messages or in all messages that you reply to or forward

  1. From the main Microsoft Outlook window, on the Tools menu, click Options, and then click the Mail Format tab.
  2. In the Compose in this message format list, click the message format that you want to use the signature with.
  3. Under Signatures, select an e-mail account, and then choose the signatures that you want to use for new messages and for replies and forwards. You can use a different signature for each.

Manually insert an email signature in your message

Using Microsoft Word as your email editor

  1. In the open message, click where you want to insert the signature in the message body.
  2. On the Insert menu, point to AutoText, point to Signature, and then click the signature that you want to use.


  • When you use Word as your email editor, the signature that you can manually insert is AutoText that comes from the name and information that you typed when you installed Microsoft Office. To view the information in Word, on the Tools menu, click Options, and then click User Information.
  • When you use Word as your email editor and you have Outlook automatically apply your email signature to messages that you send, forward, or reply to, the signature comes from the e-mail signature that you created in one of the following places:
    • In Word, on the Tools menu, click Options, click General, and then click E-mail Options.
    • In Outlook, on the Tools menu, click Options, click Mail Format, and then click Signatures.

Using Microsoft Outlook as your email editor

  1. In the open message, click where you want to insert the signature in the message body.
  2. On the Insert menu, point to Signature, and then click the signature that you want.

If the signature that you want is not listed, click More, and in the Signature box, select the signature that you want to use.

What is an email signature?

An email signature comprises text and/or images that is added to the end of an outgoing email messages. You can use an email signature to automatically add “boilerplate” text, like: The items required for legal compliance, Marketing Messages and Disclaimers. Sometimes you will find that email signatures are also called email footers, they are the same thing and the terms can be used interchangeably.

Create an email signature including your logo

You must use Microsoft Office Word as your email editor when your email signature includes pictures or logos.

  1. In the main Outlook window, on the Tools menu, click Options, and then click the Mail Format tab.
  2. Under Message format, in the Compose in this message format list, click the message format that you want to use the signature with.
  3. Under Signature, click Signatures, and then click New.
  4. In the Enter a name for your new signature box, type a name.
  5. Under Choose how to create your signature, select the option you want.
  6. Click Next.
  7. Click Advanced Edit.

When the dialog box appears cautioning you that an editor not part of Microsoft Office Outlook will open, click Yes.

  1. Design your email signature. Make sure that you include the relevant legal requirements if you are a business.
  2. When you are ready to insert a picture or logo, on the Insert menu, point to Picture, and then click From File.
  3. Close the advanced editor, making sure that you click Yes to save your changes.
  4. When you finish editing the new signature, click OK.

Note: If you are creating your signature in Word, make sure that you press SHIFT+ENTER at the end of each line of text. If you press only ENTER, Outlook inserts your signature so that the recipient sees your signature in double-spaced format.

What next with your email signature?

After you create your email signature, you need to configure Outlook to insert your signature in your email.

OpsMgr Cumulative Update 3

Cumulative Update 3 (CU3) for Microsoft System Center Operations Manager (SCOM) 2007 R2 is now available. This update also includes Cumulative Update 3 for Cross-Platform Components (KB2222955).

If using PRO Integration, please see the Update below.

Whats included in Cumulative Update 3

Cumulative Update 3 (CU3) for Microsoft System Center Operations Manager (SCOM) 2007 R2 includes all preceding cumulative updates for System Center Operations Manager 2007 R2. Additionally, Cumulative Update 3 resolves the following issues:

  • Feature addition: Azure Application Monitoring
  • Feature addition: Parameter Extraction in Web Application Synthetic Transactions
  • Some ACS reports do not work as expected in Windows Server 2008
  • SCOM 2007 SP1 Reports do not run after a shared Data Warehouse is upgraded to SCOM 2007 R2
  • The SDK Services stops working due to an unhandled exception, and the operations console becomes unresponsive
  • Multi-selection in the alert view is not maintained during a view refresh
  • The operations console stops working when creating an override on the cluster resource group monitor
  • When Agentless Exception Monitoring (AEM) is set up to use SharePoint, reports from Watson are blocked
  • The Operations Manger Console stops working when a high number of instances of State Views or Alert Views are left open for extended durations
  • Upgrading MPs that include new properties may not recreate views correctly
  • The total transaction response performance counter in URL monitoring is not accurate
  • MPs with empty knowledge elements cannot be imported in Operations Manager 2007 R2
  • Monitoringhost.exe does not work reliably on Windows 2003 SP2 X64 Domain Controllers
  • Alerts using the “Specific Time Period” criteria are not included during automatic alert view refresh
  • ACS forwarders with 15 character names in workgroups are unable to communicate with the ACS collector
  • Language packs authored for a previous version of an MP cannot be imported once an updated MP is released
  • Language Pack import fails if the MP contains strings which are not contained in the English Management Pack
  • Generic performance reports consume a large amount of temporary database space and can fail for Windows Server 2003 Computer Groups
  • When using a remote console the notification wizard does not work in certain situations
  • The SDK service may stop working due to an arithmetic overflow error in very rare circumstances
  • The notification scheduler does not compensate correctly for different time zones

Full details of Cumulative Update 3

Full details of Cumulative Update 3 for System Center Operations Manager 2007 R2, visit the following Microsoft Web site at http://support.microsoft.com/kb/2251525/. So if you are using OpsMgr to manage your Window and Linux infrastructure go to the Microsoft website and get your copy of Cumulative Update 3.

Update on Cumulative Update 3

Just came across this update on CU3 on Graham’s System Center Blog If you use PRO Tips read this before you update to CU3, as PRO will stop working.

OpsMgr Cumultive Update 4 Now available, read the details on ComputerSpot.

Now you can follow ComputerSpot on Google Buzz

We have recently added a Google Buzz account for ComputerSpot, so now you can follow ComputerSpot on Buzz and stay up to date with the latest ComputerSpot posts.

What is Google Buzz?

Buzz is a Social Network, from the people at Google, which is similar in concept to Twitter. You can take a quick look at our Buzz Page by going to http://www.google.com/profiles/AKComputerSpot

You can also find out how to create your own Buzz Profile by following the ‘Create Your Own Public Profile’  link at the base of my Google Buzz Profile.

Secure Vantage Launch Audit Manager 2010

Secure Vantage - Audit Manager 2010Secure Vantage have launched the latest update to their, highly successful, Security Compliance Audit Reporting Management Pack for Microsoft System Center Operations Manager (OpsMgr).

Secure Vantage Audit Manager 2010 leverages the underlying Microsoft Audit Collection Services (ACS), which is part of OpsMgr. It also provides facilities to manage the ACS infrastructure. Secure Vantage fully integrates with System Center Operations Manager 2007 R2 and the OpsMgr security model.  Secure Vantage Audit Manager  then extends the ACS components to provide facilities for:-

  • Audit Collection Archiver
  • Audit Collection Manager
  • Compliance Reports (See the list below for supported Regulations)
  • Real Time Security Alerts
  • Security Console
  • Security Forensic Analysis of ACS information
  • Syslog Gateway to get information into ACS

If you use OpsMgr within your business and need to to report on Security Events then take a look at Secure Vantage Audit Manager 2010 and see how it can help your business with Security Audit and Complaince.

Secure Vantage Background

Secure Vantage - Audit Manager 2010 SummarySecure Vantage Technologies (SVT) provides IT Security Auditing solutions helping enterprises meet their specific IT compliance and regulatory requirements. SVT understands that IT GRC is an issue that most enterprises presently face, especially as laws and regulations are changing and new laws are being passed to ensure greater transparency and safety in our global economy. More importantly, SVT also understands that for these very enterprises this will mean more money, more time and more resources spent doing something that isn’t directly related to their core competency.

Secure Vantage Technology’s Audit Manager 2010 can help your company to reduce the time and resources you spend in the IT security auditing process, thus helping you meet your deadlines and save money in the process. Based upon industry best practices and expert guidance, our certified auditor-led Audit Assist program is designed to eliminate the risks associated with preparing for external audits by ensuring the proper technical controls and corporate policies are in place.

Supported Regulations: NERC, NIST, DS-484, Sarbanes-Oxley (SOX), HIPAA, ISO, COBIT, PCI DSS and FISMA.

Next Steps with Secure Vantage

To learn more about how Secure Vantage can help your enterprise with its it security auditing process, please contact the UK Secure Vantage Partner AK Computer Services.